1. What does this Privacy Policy mean?

In this privacy policy (hereinafter – the Privacy Policy), we provide you with information on how Preneta, UAB (hereinafter – the Company) processes your personal data obtained when you visit our website or social media accounts, when you submit inquiries, and in other similar cases. Hereinafter, all persons whose data are processed by the Company are referred to as Data Subjects.

2. About the Company

The Company means Preneta, UAB, legal entity code 303473926, located at Darbo g. 16, LT-52102 Kaunas, Lietuvos Respublika, Republic of Lithuania, and the data about the Company are collected and stored in the Register of Legal Entities of the Republic of Lithuania. Contact email for personal data protection matters: info@preneta.lt.

3. What is personal data?

Personal data is any information collected by the Company about a Data Subject that can be used to identify the Data Subject and is stored electronically or by other means.

Personal data includes any information, including the Data Subject name, surname, address, phone number, health information, and other information collected by the Company about Data Subjects for the purposes specified in this Privacy Policy or in a separate consent or agreement between the Data Subject and the Company.

4. Processing of personal data when registering persons with the Company

Categories of Data SubjectsLegal basis for data processing (Article 6 GDPR)Categories of personal dataData recipients (controllers)Data recipients (processors)Data storage and deletion terms
Registration of persons
Persons who register for a visitArticle 6(1)(a) GDPR (consent)Name, surname, date of birth, age, email address, phone number, special category health data, to the extent provided by the person voluntarily.NoneIT equipment administrators and suppliersUntil the start of the registered visit
Representatives of persons who register for a visitArticle 6(1)(c) GDPR (legal obligation)Name, surname, email address, phone number, relationship with the person (basis of representation)NoneIT equipment administrators and suppliersUntil the start of the registered visit

5. Increasing Company awareness and carrying out marketing, publishing client reviews

Categories of Data SubjectsLegal basis for data processing (Article 6 GDPR)Categories of personal dataData recipients (controllers)Data recipients (processors)Data storage and deletion terms
Increasing Company awareness and carrying out marketing, publishing client reviews
Persons who have agreed that the Company may publish their personal dataArticle 6(1)(a) GDPR (consent)Name, surname, review about the services provided, other information that the person chooses to publish, email address, signature, consent date.Visitors of the website https://preneta.ltWebsite administrator5 years from receipt of consent

6. Direct marketing

Categories of Data SubjectsLegal basis for data processing (Article 6 GDPR)Categories of personal dataData recipients (controllers)Data recipients (processors)Data storage and deletion terms
Direct marketing (service offers, visit reminders, etc.)
Persons who have agreed to receive direct marketingArticle 6(1)(a) GDPR (consent)Name, surname, email address, phone number.NoneMarketing service providerPersonal data is stored for 2 years from the date of consent

7. Video surveillance for the purpose of property and personal security

Categories of Data SubjectsLegal basis for data processing (Article 6 GDPR)Categories of personal dataData recipients (controllers)Data recipients (processors)Data storage and deletion terms
Video surveillance for the purpose of property and personal security
Persons who have agreed that the Company may publish their personal dataArticle 6(1)(f) GDPR (legitimate interest)Personal image data (image)NoneVideo surveillance equipment supplier14 calendar days from the creation of the video recording

8. Direct marketing

Categories of Data SubjectsLegal basis for data processing (Article 6 GDPR)Categories of personal dataData recipients (controllers)Data recipients (processors)Data storage and deletion terms
Direct marketing (service offers, reminders, etc.)
Persons who have agreed to receive direct marketingArticle 6(1)(a) GDPR (consent)Name, surname, email address, phone number.NoneMarketing service providerPersonal data is stored for 2 years from the date of consent

9. Video surveillance for the purpose of property and personal security

Categories of Data SubjectsLegal basis for data processing (Article 6 GDPR)Categories of personal dataData recipients (controllers)Data recipients (processors)Data storage and deletion terms
Video surveillance for the purpose of property and personal security
Persons entering the video surveillance areaArticle 6(1)(f) GDPR (legitimate interest)Personal image data (image)NoneVideo surveillance equipment supplier14 calendar days from the creation of the video recording

10. Conclusion and performance of Company contracts with legal entities and natural persons as contractors

Categories of Data SubjectsLegal basis for data processing (Article 6 GDPR)Categories of personal dataData recipients (controllers)Data recipients (processors)Data storage and deletion terms
Conclusion and performance of contracts with legal entities and natural persons
Employees, employees of the contractor legal entityArticle 6(1)(f) GDPR (legitimate interest in relation to employees of the contractor), Article 6(1)(b) GDPR (contract in relation to the employee)Name, surname, email address, phone number, content of correspondenceSupplier legal entityNone10 years after expiry of the contract
ContractorArticle 6(1)(b) GDPR (contract)Name, surname, personal identification number, contact details (phone number, email address), individual activity number, bank account details, other information specified in the contract with the natural personNoneNone10 years after expiry of the contract

11. Protection of legitimate interests

Categories of Data SubjectsLegal basis for data processing (Article 6 GDPR)Categories of personal dataData recipients (controllers)Data recipients (processors)Data storage and deletion terms
Protection of rights and interests
Other party to a dispute, employees of the other party to a disputeArticle 6(1)(f) GDPR (legitimate interest)Name, surname, position, date, circumstances of the dispute, other information related to the disputeLaw enforcement authorities, lawyers (attorneys), courts, bailiffsNone5 years from the date the court decision becomes final

12. Contact us

There are several ways you can contact the Company: by phone or email. We receive, review, and respond to all messages ourselves. If you contact us, we may process the data you provide, i.e. name, surname, email address, phone number, content of the enquiry (information that you choose to provide to us).

Such data will be processed in order to answer your questions and review your suggestions. If you do not provide your contact details, we will not be able to contact you and respond to you.

The specified personal data is stored for 1 year from receipt of the enquiry and/or request, unless other retention periods are established in this Privacy Policy or by law.

All personal data that you provide when communicating with us is used only for the purposes specified above.

Please note that we may need to contact you by post, email, or phone. Therefore, please inform us of any changes to your personal data.

13. Website

Our website https://preneta.lt uses cookies. A cookie is a small file consisting of letters and numbers that, with your consent, we place in your browser or on the hard drive of your computer. We use different cookies for different purposes. Cookies also help us distinguish you from other website users, thus ensuring a more pleasant website browsing experience and allowing us to improve the website.

14. Social media tools

The information you provide to us through social media tools, including messages, use of Like and Follow fields, and other communication, is controlled by the social network controller.

Our website contains links to our social media accounts.

We process the information provided in our accounts for the purpose of administering our accounts on the basis of your consent.

We recommend reading third-party privacy notices and contacting service providers directly if you have any questions about how they use your personal data.

15. Receipt and disclosure of data

We receive your data from you, your legal representatives, your devices, our employees, banks, and our contractual contractors.

We may disclose information about you to our employees, service providers such as IT specialists, website administrators, etc., if such data is reasonably necessary to achieve the purposes specified in this Privacy Policy, as well as to banks and other recipients specified in the Policy.

In addition, we may disclose information about you:

Except for the cases provided for in this Privacy Policy, we do not provide your personal data to any third parties.

The list of recipients or categories of recipients specified in the Privacy Policy may change, therefore we recommend regularly checking whether the Privacy Policy has changed.

16. Security of your personal data

Your personal data will be processed in accordance with the General Data Protection Regulation (EU) 2016/679, the Law on Legal Protection of Personal Data of the Republic of Lithuania, and other applicable legal requirements. When processing your personal data, we implement organisational and technical measures that ensure the protection of personal data against accidental or unlawful destruction, alteration, disclosure, as well as any other unlawful processing.

17. Your rights

In this section, we provide information about your rights related to our processing of your personal data and the cases when you may exercise these rights.

The Company will provide you with information about the actions taken upon receipt of your request regarding the exercise of your rights without undue delay, but no later than within 1 (one) month from receipt of the request. Taking into account the complexity of the request and the number of requests received, this period may be extended by another 2 (two) months. In such a case, within 1 (one) month from receipt of the request, we will inform you of such extension and the reasons for it. The Company will refuse to exercise your rights only in cases provided for by law.

18. Right of access to your personal data

We aim to ensure that you fully understand how we use your personal data and that you do not experience any inconvenience as a result. You may contact us at any time and ask whether we process any of your personal data. If we store or use your personal data in any way, you have the right to access it. To do this, submit a written request to us at the email address specified in this Privacy Policy, confirm your identity, and when submitting such a request, follow the principles of fairness and reasonableness.

18.1. Right to withdraw consent

If you have given us explicit consent to process your data, you may withdraw it at any time. Information about withdrawal of your consent may be provided to the email address specified in this Privacy Policy.

18.2. Additional rights

Below we provide information about additional rights you have, which you may exercise in accordance with the procedure described below.

18.3. Right to request more information

We hope you understand that it is very difficult to discuss all possible ways of collecting and using personal data. We strive to provide information as clearly and comprehensively as possible and undertake to update this Privacy Policy if the personal data use process changes.

Nevertheless, if you have any questions about the use of your personal data, we will be happy to answer them or provide any additional information that we can disclose. If you have any specific questions or do not understand the information provided, please contact us.

19. Complaints

If you believe that your rights as a Data Subject have been or may be violated, please contact us immediately at the email address specified in this Privacy Policy. We ensure that only after receiving your complaint we will contact you within a reasonable period and inform you about the progress of the complaint investigation and later about the result.

If you are not satisfied with the results of the investigation, you may submit a complaint to the supervisory authority – the State Data Protection Inspectorate (www.vdai.lrv.lt).

20. Liability

You are responsible for the confidentiality of the data you provide, as well as for ensuring that the data you provide is accurate, correct, and complete. If the data you provided changes, you must immediately inform us by email. Under no circumstances shall we be liable for damage caused to you because you provided incorrect or incomplete personal data or did not inform us about changes to it.

21. Changes to the Privacy Policy

We may update or change this Privacy Policy at any time. The current version of the Privacy Policy can always be found on our website https://preneta.lt.